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Address:
Flow-Rite Controls (USA)
960 74th Street S.W. Byron Center, MI 49315
customerservice@flow-rite.com
(616) 583-1700
About Us.
Flow-Rite Controls® is an ISO 9001 Certified Company founded in 1981 by Dan Campau. As a vertically integrated company, Flow-Rite designs, manufactures and markets fluid control devices for lead acid batteries, recreational fishing boats, and hydroponics. All Flow-Rite products are solely our own proprietary developments and protected by over three dozen U.S. patents as well as hundreds of international patents.
World-Class Engineering – Vertically Integrated.
From concept to on-time delivery, Flow-Rite’s vertical integration helps mold your success. Our departments have a high level of collaboration, helping drive our engineering, manufacturing, validation, science, and allowing us to continue our elevated ability to generate innovative product design – let alone our world class production and logistics capabilities.
When is the best time to fill my batteries?
The best time to water is after the battery has been fully charged. Since many people equalize the battery once a week and watering needs to occur once a week, it is common to water after the equalized charge.
How do I know when my battery needs water?
Many people set up battery watering on a schedule. However, to save time and money, we recommend our Eagle Eye suite of Level Sensors or Advanced Battery Steward Tracker. With Eagle Eye Level Sensors, indictor lights (either red/green, or bright green/no light) will tell you if your battery needs water. The Advanced Battery Steward Tracker also has the red and green light, but it monitors, sends and records the tracking data, which you can access via your phone or the internet. Both the Eagle Eye Level Sensors and Advanced Battery Steward take the guesswork out of when to water your batteries, saving time and money.
How often should I fill my batteries?
Watering intervals are dependent on the climate, charging methods, application, and age of batteries. Generally, in heavy use applications, batteries need to be watered once a week; in light applications, the batteries may only need water once a month. A Flow-Rite Eagle Eye Elite or Eagle Eye Essential Level Sensor is a great way to help you determine if it is time to water your batteries. If the battery has completed its charge cycle and the Eagle Eye Elite indicator light is red, the battery needs water; if the light is green, there is no need to water yet. If using an Eagle Eye Essential IV Level Sensor, a green light indicates the battery does not need water, when the light is off, it is time to water the batteries.
Can I leave the water supply connected to my batteries at all times?
No. After a watering cycle is completed the water supply should be disconnected from the valves. The system is designed to drain the water that is left in the tubing. If a water supply is not disconnected, the system will not be able to drain the tubing and reset properly.
What temperatures range will a Flow-Rite valve work in?
Flow-Rite has designed our systems to work in all applications. Our watering systems are designed to work in a freezer in Juno, Alaska and glass factories in San Antonio, Texas and everywhere in between. This means you can water your batteries anywhere between above freezing (32º) to 150º Fahrenheit and from 1º – 65.5º Celsius.
What is so special about your tubing? What is unique about your tubing?
First, our tubing does not use clamp rings which makes installation fast and easy. Simply cut the tubing and slide it on to the swivel tee barb. A clamp ring is not needed to hold it in place. This means no extra tools and no leaks.
Second, our tubing does not contain plasticizers which are the component in clear tubing that make it flexible. A problem arises in battery environments when the plasticizers leak out of clear tubing which causes the tubing to turn yellow while also making it brittle and leaky. Clear tubing cannot last as long as a battery. Flow-Rite’s tubing will last longer than the battery without any degradation.
What is a flame arrested valve and when/why would I need one?
Our standard Millennium flame-arrested valve includes both an internal and external flame arrestor. The external flame arrestor is designed to protect against an outside spark from entering the cell via the watering system and has been tested to SAE J1495. The internal flame arrestor is designed to prevent a spark from inside the battery from igniting other cells via the watering system.
Does your system work in fast charge applications?
Yes, Flow-Rite is the premier supplier of watering systems to the fast charge industry. Its debris-resistant design coupled with high-grade, reinforced materials make it ideal for environments where fast charge applications require a high-performance valve.
Which valve do you recommend for opportunity charging?
We recommend the Maverick valve for opportunity charging. As battery cells break down due to overheating, they often produce particulates that clog conventional valves. The Maverick Valve is engineered to function seamlessly no matter the viscosity of the internal fluid.
Check our compatibility chart for further details.
Please contact customer support for batteries containing element protectors.
Can an aerator pump be screwed into the back of your control valve?
How do I know which valve I have?
When should I use a PEF flapper?
Should the actuator label and valve functions match?
What is the difference between front and rear cable approach?
What type of pump do I need to purchase?
Can my components be used in salt water?
Do I have to use marine sealant on my thru-hulls?
Do you have anything to help me build my livewells?
What’s the difference between Qwik-Lok and barbed valves and fittings?
Store Related Questions
What information do I need to have before speaking with an FRC rep?
You will need to know the following; model, make, and year of boat, and the livewell functions (example: Recirc, Empty, Auto) and what you want to accomplish.
Is FRC corporate a retail location?
No, we only sell our product through our website.
Do you ship to Canada and internationally?
Yes, we ship all over the world. Please ensure your credit card billing and shipping address match.
Do you warranty the product I purchased through eBay, Amazon, or a third party?
We do warranty our products. If the parts were purchased from Flow-Rite direct we will handle the warranty here. However, if the product was purchased from a different seller/third party, you will have to contact that seller/third party for warranty issues.
What methods of payment do you accept?
All major credit cards. We do not accept Pay Pal.
My valve says RCV-75, which valve is it?
The V2 Valve is the direct replacement for the RCV-75.
My livewell won’t hold water, so what do I need to do?
There are a few different options you can do to fix this. First of all, start with back flushing your livewell from the transom livewell drain thru-hull with a garden hose. It’s possible that sediment could have built up and is affecting movement of the rotating assembly. If that does not work, check to see if the flappers are worn. If so, purchase the MA-060 Livewell Repair Kit; you can find this on our website. You can also check to make sure the cable connections at both the actuator and valve mountings are installed correctly and not broken or bent.
The red plug on the Remote Drain Plug is sticking. Can I apply a lubricant to help?
Yes, we recommend using an O-ring lube such as the Dow-Corning Molykote 55.
If the O-ring breaks on the Remote Drain Plug, can I purchase it from the hardware store?
No, these O-rings are specifically designed for the Remote Drain Plug and available on our website.
Can you purchase just the plug assembly for the Remote Drain Plug?
We are working on this. Stay tuned.
I bought a V2 valve to replace my RCV-75, but I’ve found my cable does not connect properly, what do I do?
Older style cables are not compatible with the newer valves. If you are using older cables you will need to replace the control cable, actuator, and the RCV-75 valve. When purchasing new cables you must know the length of control cables currently in use.
Can I put a lubricant on my control cable?
No, Products like WD-40 and alike can cause a degradation of the coating on the metal sheath of the control cable and cause it to stick or possibly break.
Thinking Beyond Tomorrow.
Building on our core values of “Help First”, “Think Beyond Tomorrow”, and “Question and Improve” – Flow-Rite is on a long journey towards environmental sustainability. The journey has been underway for some time and we’re excited to ‘Grow Forward.’ Read more about our sustainability initiatives here >>